Returns & Exchanges
At Everest Beds, we stand behind the quality of our craftsmanship and want you to sleep soundly. If your new bed isn't the perfect fit for your home, we offer a straightforward 30-day return policy to ensure your complete satisfaction.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our online portal with your order number and reason for return to receive a Return Authorization.
- 2.Prepare the Item
Carefully disassemble your bed frame and pack all components, including hardware and instructions, into the original protective packaging to prevent transit damage.
- 3.Schedule a Pickup
Once your return is authorized, we will coordinate a professional courier service to collect the large parcels directly from your doorstep at a scheduled time.
- 4.Inspection and Refund
After our warehouse team inspects the returned items for quality assurance, your refund will be processed back to your original payment method within 7-10 business days.